[At the reception of the Holiday Inn, Sarajevo during the siege] "And please, madame, don't walk on this side of the building." He pointed to a wall, through which you could see the sky and buildings outside, that looked as though a truck had run into it. "And don’t go up on the seventh floor," he added cryptically. The seventh floor, I soon learned, was where the Bosnian snipers defending the city were positioned. And the forbidden side of the building faced the Serbian snipers and mortar emplacements. If you emerged from the hotel on that side and a sniper had you in his range, you got shot.